Privacy Policy

Your Local Mortgage Professionals — Shawn Selanders | Last Updated: February 2026

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Who We Are

This privacy policy applies to Shawn Selanders, RECA-licensed mortgage broker, operating under the brokerage Your Local Mortgage Professionals (1460819 Alberta Ltd.).

Office: 614 High View Park NW, High River, AB T1V 1E5

Phone: 403-703-6847

Email: Shawn@ShawnSelanders.ca

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What Information I Collect

In the course of providing mortgage brokerage services, I may collect the following types of personal information with your consent:

Contact information: name, phone number, email address, mailing address.

Financial information: income, employment details, assets, liabilities, credit history, and banking information — collected only when you've engaged me to arrange a mortgage on your behalf.

Identification: date of birth, Social Insurance Number (SIN) — collected only when required to submit a mortgage application to a lender, and only with your explicit consent.

Property information: property address, purchase price, property type, and related details relevant to your mortgage transaction.

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How I Use Your Information

Your personal information is used only for the purposes you've consented to, which typically include:

• Assessing your mortgage needs and providing advice.

• Submitting mortgage applications to lenders on your behalf.

• Communicating with you about your mortgage file, renewal dates, or rate changes.

• Complying with regulatory requirements (RECA, OSFI, FINTRAC).

• With your consent, providing you with information about mortgage products or services that may benefit you.

I will never sell your personal information. I will never use it for purposes you haven't agreed to.

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When I Share Your Information

I may share your personal information with third parties only when necessary to provide the services you've requested, including:

Lenders and insurers: banks, credit unions, monoline lenders, and mortgage insurers (CMHC, Sagen, Canada Guaranty) to process your mortgage application.

Credit bureaus: Equifax and TransUnion, to obtain your credit report — only with your written authorization.

Legal and regulatory authorities: when required by law, court order, or regulatory obligation (e.g., RECA, FINTRAC).

Service providers: technology providers who support my business operations (e.g., CRM systems, secure document exchange), who are bound by confidentiality obligations.

I do not share your information with third parties for marketing purposes without your explicit consent.

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Your Consent

I collect, use, and disclose your personal information only with your knowledge and consent. You provide consent when you engage my services, sign a mortgage application, or authorize a credit check.

You may withdraw your consent at any time by contacting me. Please note that withdrawing consent may affect my ability to continue providing mortgage services on your behalf.

In limited circumstances, I may be required or permitted by law to collect, use, or disclose personal information without your consent (for example, to comply with a court order or regulatory investigation).

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How I Protect Your Information

I take the security of your personal information seriously. Safeguards include:

• Secure, encrypted storage for digital files and communications.

• Physical security for paper documents.

• Password-protected systems with restricted access.

• Secure document exchange when transmitting sensitive information.

• Retention of personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

This website uses SSL encryption (HTTPS) to protect data transmitted between your browser and our server.

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Website & Cookies

This website may use cookies — small text files stored on your device — to improve functionality and your browsing experience. Cookies do not collect personally identifiable information.

This site may also use third-party analytics tools (such as Google Analytics) to understand how visitors use the site. This data is collected anonymously and used only to improve the website. You can disable cookies through your browser settings at any time.

This website contains links to external websites (government agencies, lenders, real estate boards, etc.). I am not responsible for the privacy practices or content of those external sites.

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Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), you have the right to:

• Know what personal information I hold about you.

• Request access to your personal information.

• Request correction of inaccurate information.

• Withdraw your consent (subject to legal or contractual obligations).

• File a complaint if you believe your privacy rights have been violated.

To exercise any of these rights, contact me using the information below.

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Complaints

If you have a concern about how your personal information has been handled, please contact me directly. I take all privacy concerns seriously and will respond promptly.

If you are not satisfied with my response, you may contact:

Office of the Privacy Commissioner of Canada
www.priv.gc.ca | 1-800-282-1376

Office of the Information and Privacy Commissioner of Alberta
www.oipc.ab.ca | 780-422-6860

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Changes to This Policy

This privacy policy may be updated from time to time to reflect changes in my practices or legal requirements. The most current version will always be available on this page.

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Shawn Selanders — RECA-licensed mortgage broker | Brokerage: Your Local Mortgage Professionals | Serving Southern Alberta since 1999.